Help center
Answers for voice billing, invoices, WhatsApp delivery, and plans — built for shopkeepers across India.
Getting started
How do I start voice billing?
Click “Start Speaking” and say the item like "2 kg sugar at 40". Make sure your mic is enabled.
Is it mobile compatible?
Yes, GreenKhata works seamlessly on all mobile browsers including Chrome and Safari.
Do I need to install anything?
No. GreenKhata is a fully web-based app — no installation or app store download required.
Is there a user guide or tutorial?
Yes, we provide a built-in onboarding tutorial and tooltips to guide first-time users.
Invoice & WhatsApp
How to download invoice?
Click “Print / Save as PDF” on the invoice preview screen. Choose format and page size as needed.
How does WhatsApp sending work?
Enter the customer’s WhatsApp number, then click “Download & Send”. They’ll receive a PDF directly.
Can I resend an invoice?
Yes, go to your invoice history, open the invoice, and click “Send Again”.
Will my number be shown to customers?
No. Invoices are sent via a verified business API channel to protect your privacy.
Plans & subscription
How does the Pro plan work?
Pro is ₹999/month (see Pricing / Compare plans for current details). It includes 1,500 invoices or orders per month, all design themes and A4 + thermal layouts, logo on bills, WhatsApp sharing, 2 shops and 2 users, and priority email support.
Is there a free trial?
Yes, enjoy a 7-day full-featured trial — no credit card required. Cancel anytime during trial.
What's the refund policy?
Refunds are available within 7 days of purchase. Read policy.
Can I upgrade or downgrade my plan?
Yes, plans can be changed anytime from your dashboard. Changes apply from next billing cycle.
Is my billing info secure?
Absolutely. We use encrypted gateways and never store your card or UPI details directly.
Last updated: May 2026 · India & international users